Showing posts with label Downtime. Show all posts
Showing posts with label Downtime. Show all posts

Saturday, 19 March 2016

Free Skillpoints due to Upgrade Woes

CCP have been upgrading their back end systems in February and we had a really good devblog from CCP DeNormalized, CCP Quant and CCP Gun Show. Even better we had CCP Seagull herself present a video that detailed the changes that happened and apologized for the unscheduled downtime which she then used to announce 200,000 free skillpoints would be given to all active and in-training characters.

The video can be viewed here. Two videos in six months from the Exective Producer. Wow, aren't we lucky :)

The devblog however was about ten times better than the video in terms of nerd information and I really enjoyed reading it and finding out more about how the back end systems of EVE Online are setup and work. The graphs were especially nice and I think at least one squeal of delight escaped my lips as I digested them.

The skillpoints were a nice present, I would have been happy just to know the problems were fixed but CCP do have great Customer Service these days. I've put mine to good use, Amarr Frieghter V on four characters is now that little bit closer. Fleet of Ark's is going to be a reality.

Tuesday, 1 March 2016

Good Guy CCP

EVE is experiencing some issues with stability at the moment, one of my characters keeps getting booted from the game saying "socket was closed". None of the others have issues but this one can't remain logged in for more than 10 minutes at a time.

It's a pain in the backside as I have things I want to do with this character. I was planning to use a quiet afternoon to get some mining done but I have to reschedule that I guess.

Grrr...

That said one thing that I have found out is that something is happening with towers and their use of fuel. I went to do my weekly fuel top up and found that I had more fuel in the towers than I was expecting. 

Even my out-of-game monitoring application was reporting the fuel to be far more than it should have been given normal usage. So I asked in the Help channel:
Grymwulf > they also most likely set it not to use fuel during the 'issues' to avoid people filing tickets due to offline poses that they couldn't refuel due to server issues
And there is the probable reason. It's nice to see CCP being proactive, I'm sure they've done this before but I hadn't even considered this myself and was assuming my towers would continue normally. 

Of course, database offline nothing can update, fuel can't be used.

Thanks CCP. It might be virtual fuel, but at least I don't have to worry about it for a few days extra now.