My support petition for help with "the socket was closed" has been open for 7 days and has not been acknowledged or answered by CCP.
24 hours left before I have to choose to renew or cancel my subscriptions.
Really I don't think I'll have any impact if I do close them but I'm really disappointed in the lack of communication.
My day job is working as a Help Desk Officer and it's a point of pride that I will triage or acknowledge any tickets I get within 24 hours at the latest. , yet here I am 7 days later and still in limbo. It's enough to make one sad.